Shipping Information

Shipping within New Zealand only.
~~~~~~~~~~~~~~~~~~~~~~~~~~

Crafty Keto bread mixes, baking mixes, and Noatmeal varieties, are available for NZ wide courier - either overnight or 2 day (allow 2 - 4 days).

North Island orders are usually sent on Mondays and Tuesdays, South Island orders up to Wednesdays, and local deliveries and pick-ups are usually Thursdays and Fridays, but this is negotiable if there is extra time earlier in the week.

Non-standard/rural packages can take an extra day for delivery, and it also costs more to send to these types of addresses. I recommend having your order sent to an urban address (not P.O. box) as that's the best way to ensure your order gets to you as soon as possible.

After the order has been sent I have no control over the delivery, sorry, and cannot guarantee 100% that the package will arrive overnight. However, most of the time they do, and I am usually pretty happy with the efficiency of the courier service I use. 

I don't charge extra for the packaging, you only pay the freight.

 

Shipping Rates:

There are a range of shipping rates which will appear at checkout, depending on the total weight of the products, and which island you live on. If you need your order sent to a RURAL address it will cost extra, please choose that option at the checkout.

Southland orders should all arrive the next day, (apart from rural deliveries which take an extra day). If you are rural please select rural as the shipping option at the checkout.

Orders over $100 get Free Shipping.

If your shipping rate doesn't look right to you or is causing an issue at checkout please message me and I'll try to fix it.

 

Local Delivery:

Orders within the Invercargill boundary can be delivered for free. If the delivery fee still appears at checkout please click on the pick-up option to remove it and then we can arrange delivery via email or message.

 

Pick-up:

If you select pick-up when checking out, you will be sent an email or message to give you a more specific pick-up time, but this can be negotiated to suit you.

 

Tracking Your Order:

When your order has been sent, you will receive an email notification which will include a tracking number you can use to check its status. 

 

If for any reason you are not happy when you receive your package please message me and I'll do my best to sort it out for you.